Privacy Policy WN44 — Your Data Protected with Care

1Who is the Data Controller

The entity responsible for processing your personal data is WN44, operator of the online casino and Sports Betting platform available at wn44.best. For the purposes of the LGPD, WN44 is the entity that determines the purposes and means of processing the personal data collected on this platform.

To exercise any right under the LGPD — access, correction, deletion, portability, or withdrawal of consent — contact us directly at suporte@wn44.best or via the support chat available 24 hours a day within the platform. WN44 responds to data subject requests within 15 business days, as required by the LGPD.

2Data We Collect

WN44 collects only the data necessary to operate the platform securely and in compliance with applicable regulations. The data collected falls into the following categories:

Registration data: full name, CPF, date of birth, email address, mobile number, and residential address. This information is required to create your account, verify your identity, and meet the anti-money-laundering legal obligations set by the Banco Central do Brasil.

Identity verification data (KYC): photo ID (RG, CNH, or passport) and proof of address issued within the last 90 days. Collected as a mandatory requirement before withdrawals above internal limits are released, or when required by regulation.

Financial data: information about deposits and withdrawals — payment method used (Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, TED transfer), amount, date, and transaction status. Pix keys and banking details are stored in encrypted form and used exclusively to process transactions on your behalf.

Platform usage data: gaming and betting history, access sessions, game preferences, usage time, and support interactions. Used to personalize your experience, calculate bonus rollovers, and detect unusual security behavior.

Technical data: IP address, device type, operating system, browser used, and session cookie data. Collected automatically to ensure account security and platform stability.

3How We Use Your Data

WN44 uses your personal data solely for the purposes described below, based on the legal grounds established by the LGPD:

• Account operation: create, manage, and maintain your active account on the platform, including authentication, password recovery, and session control.
• Payment processing: process deposits and withdrawals via Pix, boleto bancário, credit and debit cards, PicPay, Mercado Pago, and TED with full banking-grade security and compliance.
• Compliance with legal obligations: identity verification (KYC), anti-money laundering compliance under Law No. 9.613/1998 and Central Bank regulations, and reporting to authorities when required by law.
• Fraud prevention and security: monitor suspicious activity, detect the use of multiple accounts, protect platform integrity, and investigate abuse claims.
• Experience personalization: recommend games based on your history, display relevant promotions, and adjust the interface according to your preferences — whenever you have given consent for that purpose.
• Platform communications: send notifications about transactions, security alerts, terms updates, and — when authorized — promotional communications and news from WN44.
• Customer support: log and resolve support requests, train staff, and continuously improve the quality of support in Portuguese.

WN44 does not use your data for third-party behavioral advertising, profile building for sale to data brokers, or any purpose not described in this policy without your prior consent.

4Data Sharing

WN44 does not sell personal data. Information is shared with third parties only in the following situations, always with appropriate protection safeguards in place:

• Payment providers: financial institutions and processors that operate the accepted payment methods (Pix via Banco Central, card operators, PicPay, Mercado Pago) receive only the data strictly necessary to process each transaction. All financial partners comply with Banco Central do Brasil regulations.
• Game providers: companies such as Evolution Gaming, Pragmatic Play, and others receive anonymous or pseudonymized session identifiers to operate casino games. These providers do not receive your full name, CPF, or banking details.
• Identity verification services: certified platforms for KYC document validation receive document images solely for verification purposes. Data is discarded once the process is complete.
• Legal authorities: WN44 may share data with competent authorities — Polícia Federal, COAF, Receita Federal — when required by law, court order, or financial crime investigation. In such cases, you will be notified whenever permitted by law.
• Auditors and legal advisors: professionals engaged to audit the platform's regulatory compliance may access aggregated or pseudonymized data, always under a confidentiality agreement.

5Cookies and Tracking Technologies

WN44 uses cookies and similar technologies to ensure the platform operates securely and efficiently. The types of cookies used are:

• Essential cookies: required for authentication, session maintenance, and account security. They cannot be disabled without compromising the platform's core functionality.
• Performance cookies: collect aggregate information about how users navigate the platform — most-visited pages, load times, technical errors. Used to improve the experience and fix issues. They do not identify you individually.
• Preference cookies: store settings such as language, preferred payment method, and game preferences to make your next session faster.
• Analytical cookies: used to understand aggregate user behavior and improve the games catalog and promotions. Data is processed in aggregate and pseudonymized form.

You can manage or disable non-essential cookies in your browser settings. Disabling essential cookies may prevent access to the platform or compromise your account security.

6Data Security

WN44 applies robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction:

• Encryption in transit: all communication between your device and WN44's servers is protected by SSL/TLS — the same standard used by digital banks like Nubank, Itaú, and Bradesco.
• Encryption at rest: stored sensitive data — including Pix keys, banking details, and verification documents — is encrypted on our servers using bank-grade algorithms.
• Access control: only employees with a proven operational need have access to identifiable personal data. All access is audited and logged.
• Security monitoring: automated systems monitor suspicious activity — login attempts across multiple devices, access from unusual IPs, atypical transaction patterns — and trigger additional verification checks when necessary.
• Security testing: the platform undergoes periodic security assessments to identify and address vulnerabilities before they can be exploited.

Despite all measures in place, no system is 100% immune to incidents. In the event of a data breach that may pose a significant risk to you, WN44 will notify the ANPD — Autoridade Nacional de Proteção de Dados — and the affected users within the timeframes required by the LGPD.

7Data Retention and Deletion

WN44 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, respecting the minimum periods required by law:

• Active account data: retained for as long as your account is active or while any balance or pending obligations remain.
• Financial and transaction data: retained for a minimum of 5 years after account closure, as required by Brazilian anti-money laundering legislation and tax regulations.
• KYC Verification Documents: retained for a minimum of 5 years after account closure or the last transaction, in accordance with Banco Central regulations.
• Support communication data: support records are kept for up to 2 years for audit and quality improvement purposes.
• Technical and session data: access logs are retained for up to 6 months, in accordance with the Brazilian Internet Civil Framework (Law No. 12.965/2014).

Once the applicable retention period has ended, data is securely deleted or anonymized in a way that no longer allows the individual to be identified. You may request early deletion of data not subject to a legal retention obligation by emailing suporte@wn44.best.

8Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a personal data subject, the following rights regarding the processing carried out by WN44:

• Access: request a copy of the personal data WN44 holds about you.
• Correction: request the update or correction of incomplete, inaccurate, or outdated data.
• Anonymization or deletion: request that unnecessary or improperly processed data be anonymized or deleted, subject to applicable legal retention periods.
• Portability: receive your data in a structured, machine-readable format for transfer to another service provider.
• Consent withdrawal: withdraw your consent for purposes based on that legal ground — such as marketing communications — at any time, at no cost.
• Objection: object to data processing for certain purposes, particularly when not based on consent.
• Data sharing information: find out which entities wn44 has shared your data with.

To exercise any of these rights, submit a request to suporte@wn44.best with the subject line "LGPD Request — [your right]" or use the 24-hour support chat inside the platform. wn44 will respond within 15 business days of receiving your request.

9Minors

WN44 is a platform exclusively for users aged 18 and over. We do not knowingly collect, store, or process data from minors. If you are under 18, do not create an account or use any WN44 services.

If WN44 identifies that data from a minor was inadvertently collected — for example, due to incorrect information provided during registration — the account will be immediately closed and the data deleted. If you believe a minor created an account using false information, please contact us at suporte@wn44.best so that WN44 can take the appropriate action.

10International Data Transfers

Some of the game providers and technical service partners used by WN44 may process data on servers located outside Brazil. When this occurs, WN44 ensures that international transfers follow the appropriate safeguards set out by the LGPD, which include:

• Transfer to countries that offer a level of data protection compatible with the LGPD.
• Use of specific data protection contractual clauses with international partners.
• Technical measures such as pseudonymization and encryption are applied before any transfer.

Under no circumstances are sensitive financial data — such as Pix keys, card numbers, or full banking details — transferred internationally. This information is processed exclusively within the Brazilian financial systems regulated by the Banco Central.

11Changes to this Policy

WN44 may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or the services offered. When relevant changes are made, you will be notified by email at least 10 days before the changes take effect.

The date of the last update is always shown at the top of this page. Continuing to use the platform after being notified of changes constitutes acceptance of the new terms. If you disagree with the changes, you may request account closure via support chat before the effective date.

12Contact & Privacy Channel

For any questions, requests, or complaints related to the processing of personal data by wn44, you can reach us through the following channels:

• Privacy email: suporte@wn44.best — use the subject line "Privacy Policy" or "LGPD Request" to ensure your message is prioritized.
• Support chat: available 24 hours a day within the platform, with real agents in Portuguese.

If you believe WN44 has mishandled your data and have not received a satisfactory response through the channels above, you have the right to file a complaint with the ANPD — Autoridade Nacional de Proteção de Dados — as provided for under Article 55-J of the LGPD. The ANPD's contact details are available on the authority's official website.